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Detection & Support
Engineering
Incident Support

We don't want you to need it either.

But the best are always prepared.

A ctrl:cyber DFIR retainer isn't an insurance policy you hope to never use. It's a working partnership that hardens your organisation before an incident – and puts experts on the line within minutes when one hits.

Most retainers sit idle until something goes wrong. Ours work for you all year. Every ctrl:cyber DFIR retainer includes proactive activities designed to reduce the likelihood and impact of an incident before it ever happens:

OSINT Exposure Scans

We regularly scan the open, deep, and dark web for your leaked credentials, exposed assets, and brand impersonation — so you find them before attackers do.

Threat Hunting Days

Our analysts proactively hunt for indicators of compromise inside your environment, surfacing dormant threats that bypass automated tooling.

Technical Incident Readiness Training

Hands-on training for your technical teams, so the people closest to your systems know exactly how to detect, escalate, and contain.

Crisis Consults & Table-Top Exercises

Simulated incidents that pressure-test your response plan with executives and technical staff in the room – before a real attacker does it for you.

Board Briefings

Plain-language briefings that give your board genuine cyber risk visibility and demonstrate due diligence to regulators, insurers, and investors.

Priority Response, Pre-Negotiated

Hotline access, priority scheduling, and pre-paid response hours mean expert responders are engaged in minutes, not days — at a discounted, locked-in rate.

How it works – from first call to full readiness.

Scoping conversation

Book a call with our team to understand your environment, current capability, and risk priorities.

Tailored recommendation

We map you to the right retainer tier and proactive program, with a clear scope and no surprises.

Onboarding & baseline

We document your environment, establish escalation paths, and schedule your first proactive activities.

Ongoing readiness

Scans, hunts, training, and exercises run throughout the year. If an incident hits, you call the hotline and we’re already moving.

Don’t wait for the incident to find out you weren’t ready.

Tell us a little about your organisation and one of our experts will be in touch within one business day to discuss your readiness posture, and whether a retainer is the right fit.

Learn more about our DFIR service.

For when, not if.

Explore the service